Free on-site gate assessment - hinges, posts, and your LiftMaster or Nice gate operator checked before anything is quoted
The assessment is free and the quote is the invoice.
Before
After
Before
After
Before
AfterThe Vance Gate Repair Hollywood Guarantee
We stand behind every gate repair, installation, and motor replacement we complete in Hollywood with a straightforward promise: if the work isn’t right, we make it right. No argument, no additional charge, no expiration date within one full year. Since 2014, we’ve repaired and installed over 22,000 gates, and every single job started with a written price and ended with a documented record of what was found, what was adjusted, and what was replaced. That paper trail protects you, and it keeps us honest. Our 365-Day Done Right Promise isn’t a marketing phrase; it’s the only way Adrian Vance has ever operated, from his first commercial access-control site to the residential driveway gates we service across Hollywood today.
What’s Covered
- Workmanship on every repair and installation. If a weld cracks, a limit switch drifts, or a gate arm binding returns within 365 days, we come back and fix it at no charge. This covers our labor, our adjustments, and our installation methods.
- Parts we supply and install. We use manufacturer-warrantied components from nine major automation brands, and we document the exact part number on every job. If a part fails due to defect, we handle the replacement under the manufacturer’s terms and our labor backing.
- Site cleanup after every visit. We leave your driveway, walkway, and gate area clear of metal shavings, old hardware, and packaging. If we tracked dirt in, we clean it up before we leave.
- On-time arrival with advance notice. You get the technician’s name and photo before they arrive, and we show up in the window we committed to. If we’re running late, we call.
- Honest, upfront pricing with no surprise invoice. Under Haven Standard Clause 1, the flat price is written and handed to you before any work begins. What we quote is what you pay, even if the job takes longer than we estimated.
- Documented photo record on every visit. Under Clause 4, you receive a photo log of what was found, what was adjusted, and what was installed, filed in your job record and left with you before we depart.
Our Satisfaction Promise
If you’re not satisfied with any aspect of our work, you call (754) 714-5786 and a live person answers, 24 hours a day. No voicemail loop, no callback queue. We return to your Hollywood property, assess what fell short of your expectation, and we make it right. That might mean re-adjusting a photo-eye alignment, re-welding a bracket, or replacing a motor that isn’t performing to spec. The 365-Day Done Right Promise gives us a full year to stand behind the work, but in practice, most issues surface within the first few cycles of a gate opening and closing. We don’t wait you out. Adrian Vance built this company on commercial access-control documentation habits, and that same rigor applies to your residential gate: every adjustment photographed, every part numbered, every decision traceable. If something’s wrong, we have the record to prove what was done and the integrity to fix it without a fight.
Before
AfterLicensed & Insured Backing
Licensing and insurance are the real guarantee behind every promise we make. We’re state-licensed and carry full insurance and bonding, which means if a technician is injured on your Hollywood property or if an installation causes unintended damage, you’re protected from liability. This isn’t abstract paperwork. It’s what allows us to hire background-checked, uniformed technicians and dispatch them to your home with confidence. It’s what lets us offer the 365-Day Done Right Promise without hedging. An unlicensed operator can disappear; our license is on file, our insurance is current, and our reputation in Hollywood depends on every job being done to the standard Adrian Vance set in 2014. When you hire Vance Gate Repair Hollywood, you’re not gambling on a handyman with a truck. You’re hiring a company that documents every visit, quotes every price in writing, and has the credentials to back up every claim.
How to Use Your Guarantee
The guarantee is automatic. Every job we complete in Hollywood is covered from the day we finish to the same date the following year. You don’t register anything, you don’t pay extra, and you don’t need your original paperwork, though we recommend keeping the photo record we provide. If you suspect an issue, call (754) 714-5786. We’ll pull your job record, review the documented photos, and schedule a return visit. If the problem traces to our workmanship or a part we installed, we fix it under the Done Right Promise. If the issue is unrelated, we’ll explain what we found and quote any additional work at the same upfront, written-price standard. Either way, you get an honest assessment and a clear path forward.
Frequently Asked Questions
Our 365-Day Done Right Promise covers all completed work for one full year from the date of service. If a repair or installation isn’t right within that window, we make it right at no additional charge. Call (754) 714-5786 to start the process.
Yes. Our workmanship guarantee covers labor, and parts we supply carry manufacturer warranty protection. If a part fails due to defect, we replace it under the manufacturer’s terms and back our installation labor under the Done Right Promise. We document every part number installed, so there’s no dispute about what was used.
Call us anyway. We’ll review your job record and the photo documentation from our last visit. If the issue traces to our work, it’s covered. If it’s a new, unrelated problem, we’ll diagnose it and give you a written price before any additional work begins, just like we did the first time.
No. We file a complete job record for every visit, including the photo log. But we recommend keeping the documentation we leave with you, since it shows exactly what was found, adjusted, and installed. It helps us both if questions arise later.
They’re related but distinct. Haven Standard Clause 1, our written-price-before-work promise, applies to every job we do in Hollywood. The 365-Day Done Right Promise applies after the job is complete. Both are in force on every visit: you get the price in writing first, and you get a year of coverage after.
We provide the technician’s name and photo before arrival, and we commit to a specific window. If we’re running late, we call. If we miss the window entirely without contacting you, that’s a failure on our end, and we make it right. The same Done Right Promise that covers your gate covers our commitment to you.
Written by Adrian Vance, Owner at Vance Gate Repair Hollywood, serving residential and light commercial gate customers since 2014.